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Return Policy

RETURN POLICY
 
Last updated February 18, 2020
 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
 
RETURNS
 
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
 
RETURN PROCESS
 
To return an item, please email customer service at admin@blackdollaz.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and the return form provided, and mail your return to the following address:
 
blackdollaz.com
Attn: Returns
RMA #
99 Wall Street #1444  
New York, NY 10005  
United States  
 
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. You may also use the prepaid shipping label enclosed with your package. If you use the prepaid shipping label, __________ will be deducted from your return to cover shipping charges.
 
REFUNDS
 
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
 
EXCEPTIONS    
 
The following items cannot be returned or exchanged: 
 
     ●     perishable items   
     ●     __________     
 
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 
 
Please Note
  
     ●     A 15% restocking fee will be charged for all returns.       
 
QUESTIONS
 
If you have any questions concerning our return policy, please contact us at:
914-233-5391 
admin@blackdollaz.com